How To Check Engine Light Codes Without A Scanner 3 FAQs
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Using an OBD1 or OBD2 scanner is something that every car owner should know how to do.
However, even if you can operate a scanner or code reader, it may not be accessible at all times. That’s why it’s essential to know how to check engine codes without a scanner too.
Fortunately, there are multiple ways to do so with just your odometer or ignition key, which we’ll cover in this article.
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There are multiple ways to access a check engine light code or multiple codes without a scanner or code reader. However, the approach you choose will depend on whether your vehicle generates OBDI or OBDII codes.
Let’s take a look at some methods to obtain your car codes:
A. Using The Ignition Key
The ignition key method is the easiest to obtain OBDI and OBDII codes. Here’s a simple step-by-step guide:
Step 1: Turn The Ignition Key
Switch ON and OFF the ignition key without running the engine. Do this multiple times (3-5 times usually) and ensure you stop flipping your key in the ON position.
The exact number of times you need to turn your ignition key depends on your car model.
However, there’s a simple trick. Observe the dashboard behind your steering wheel, and if all lights there illuminate, you can stop turning the ignition key.
Note: If you accidentally crank the engine, don’t worry. Just start over, and your car will check for any saved check engine light codes.
Step 2: Check Your Dashboard
Right after the dash lights come up, they’ll turn off, except one—usually the service engine light.
If you see the odometer displaying the engine light codes, note down every trouble code (DTC). This method usually works with newer vehicles or vehicles with the OBDII system.
However, if instead of the odometer display, your check engine or service engine light begins to pulse or flash, then your vehicle is OBD1. And the flash created by the engine light is your fault code.
How can you read the code?Reading a code from a check engine light flash can be tricky.
Each engine light pulse represents a digit, and the pause between the pulse indicates the separation between the digits. A zero is represented with a quick engine light flash.
For example, vehicle fault Code 32 will go something like this: pulse, pulse, pulse, PAUSE, pulse, pulse (3 and 2 = 32).
Step 3: Note And Interpret The Check Engine Codes
Note the check engine light codes as they flash. Then check your repair manual for code descriptions and understand the exact issue.
- If you own a Honda, check engine code 0 implies an issue with the Electronic Control Unit (ECU), and code 16 implies problems with fuel injectors.
- If you own a Nissan, fault code 22 indicates a problem with the fuel pump, and code 31 ECU.
Let’s check out the other method that doesn’t involve an engine code reader or DTC scanner.
B. Using The Odometer
The odometer method lets you read a check engine light code without a scanner or code reader.
Here are the simple steps to follow:
Step 1: Odometer Reset
Press the odometer’s Trip and Reset buttons while turning the ignition key ON. After turning the key ON, release the odometer Reset and Trip buttons to check if the Diagnostic Trouble Code or DTC appears on the odometer display.
If the fault code shows up, you’ve succeeded in generating a Diagnostic Trouble Code without a code scanner. Note down every fault code and check your manual for the DTC definitions.
Step 2 (Optional): Odometer Reset And Multiple Ignition Key Flips
In case the reset method doesn’t work, try again. This time press the odometer Trip and Reset button and switch the ignition key ON, OFF, and then ON again.
It’s important to end the action in the ON position. Then release the odometer Trip and Reset buttons.
Check the digital odometer screen; the trouble code should appear.
What if the error codes still don’t appear?This probably means your car doesn’t support OBDII codes. In that case, try Step 3.
Step 3 (Alternative): Use A Paper Clip Or Jumper Wire
If your car supports OBD1 and doesn’t respond to the method mentioned above, there’s another way to get your engine code — using a paper clip or jumper wire.
First, ensure your car is turned off. Then find the OBD port (diagnostic connector) underneath the steering wheel. For the exact location, go through your owner’s manual.
You’ll notice two terminals on the diagnostic connector. Connect them with a paperclip or jumper wire. This’ll create a closed circuit.
Then turn the ignition to ON without cranking your vehicle and the engine light will flash, showing your trouble code.
FAQs On How To Check Car Codes Without A Code Scanner
Here are some answers to FAQs on reading check engine or car error codes without a scanner or code reader.
How Do I Reset Or Clear Codes Without A Scan Tool?
If you own an OBD1 car, here are the steps on how to reset check engine light codes without using a scanner:
- Step 1: Park your car on flat ground and then engage the parking brake. With your car in a safe spot, pop the engine hood.
- Step 3: After removing the battery cables, you should turn the ignition switch ON and OFF 3-5 times.
- Step 4: Press and hold the horn on the steering wheel for 30 seconds or more to drain the stored power in the ECU capacitor.
- Step 6: Turn the ignition ON and check for the warning lights on the dashboard. Then start the engine to warm up. This should clear codes, and the check engine light should turn off.
Note: This method works for OBDI vehicles and not for OBDII. To clear OBD2 codes, you need to plug an OBD2 scanner in your 16-pin diagnostic connector. An OBD2 scanner is easily available in the market.
However, no matter the approach, the check engine light will turn on again if you don’t fix the fault code inducing problem.
What Should I Know About Checking Car Codes Without A Scanner?
Here are some things to know about checking your car’s error codes:
- The OBD1 or OBD2 code will automatically clear after your mechanic has fixed the issues or replaced faulty auto parts.
- Reading flash codes from the check engine light will take a few attempts to get it right, especially if there are multiple codes.
- If you can’t generate or read the code using the odometer or ignition key method, you can always contact a mechanic.
What Is An Odometer Reset Button?
An odometer is an instrument for measuring the distance traveled by your car. And the button used to reset it back to 0 miles is called the odometer reset button.
The button’s location depends on your car model.
For example, if you own a Nissan or Honda, you’ll mostly find the reset button on the left-hand steering wheel lever. Other vehicle models may have it on the dashboard near the odometer.
Final Thoughts
Checking multiple codes without a scanner is possible, and these tips might help you in an emergency.
However, checking them without a scanner is not ideal.
Remember, it’s not the easiest to check engine light codes without scan tool handy, especially if your car is OBDII because there are millions of error codes.
That’s why it’s best to employ the expertise of a professional mechanic, like RepairSmith.They’re a mobile auto repair and maintenance solution that’ll help fix all your OBD code issues and even read the error codes if you can’t wrap your head around them.
RepairSmith is available 7-days a week, and their online booking makes it easy to get services.
So contact them right away, and their ASE-certified technicians will clear codes and stop your illuminated check engine light!
RepairSmith RepairSmith is the easiest way to repair your car. Our ASE-certified technicians deliver quality car repair and maintenance directly to your driveway. We offer upfront pricing, online booking, and a 12-month, 12,000-mile warranty.
How to Disconnect and Replace a Car Battery
Does your car need a new battery? Here’s how to safely and efficiently take the old one out and replace it, with tips from an expert.
By Brian Silvestro Published: May 25, 2021
If you know your car’s battery is on its way out, it’s best to replace it as soon as possible. You don’t want to get stuck on the side of the road because you ran out of juice. Thankfully, disconnecting and replacing a car battery is a straightforward job. Here’s how to do it safely and efficiently, with tips from an expert.
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Road Track spoke with Kevin Hines, senior technician at McLaren Philadelphia, to learn the correct way to disconnect and replace your car’s battery. Hines is North America’s only factory-certified McLaren F1 technician, which means his day job is working on 20 million exotics. If anyone understands car batteries, it’s him.
Before reading any further, we suggest consulting your car’s owner’s manual for exact instructions on how to replace your car’s battery. The manufacturer’s suggestions may differ from the instructions below.
Getting the Right Parts
“Make sure you get the right battery for your car,” Hines says. “Batteries come in different physical sizes and different electrical sizes.”
Your car was built to work with a specific type of battery, so it’s important you buy the right kind to keep things working as they should. Using a battery that has the incorrect voltage or is incorrectly sized could lead to all sorts of electrical issues, some of which might only rear their heads long after you’ve finished the install process.
Thankfully, most types of car batteries can be found at your local auto parts store. If you’re not sure which type of battery is right for your car, consult your owner’s manual or simply read what’s been printed on your current battery to get an idea of what you should be looking for.
Disconnecting the Old Battery
Provided your car’s battery is in an easy-to-reach location such as the engine bay or the trunk, removing it is a fairly painless process.
“Disconnect the negative terminal first and then disconnect the positive terminal,” Hines tells us. The reason it should be done in that order, he says, is to mitigate the risk of electrocuting yourself. “Let’s say you have the battery connected in the vehicle and the battery still has voltage, and you put a wrench or a ratchet on the positive terminal and then touch the body of the car. Then you’re welding,” he says, laughing.
Step 1: Safety Precautions
When replacing a car battery connector, it is important to prioritize safety. Batteries contain corrosive chemicals and produce electrical energy, making them potentially hazardous. By following a few simple safety precautions, you can minimize the risk of accidents and ensure your well-being during the process.
Here are some safety tips to keep in mind:
- Turn off the engine: Before starting any work on the battery, make sure the car’s engine is completely turned off. This will prevent any accidental starts or electrical surges.
- Put on safety gloves and goggles: Battery acid and corrosion can cause harm to your skin and eyes. Wearing protective gloves and goggles will protect you from any potential contact.
- Remove metal jewelry: It’s important to remove any metal jewelry, such as rings or bracelets, before working on the battery. Metal can conduct electricity and increase the risk of injury.
- Keep sparks and flames away: Batteries produce hydrogen gas, which is highly flammable. Avoid smoking or exposing the battery to any sparks or open flames during the replacement process.
- Work in a well-ventilated area: Battery acid emits toxic fumes, so it’s essential to carry out the replacement in a well-ventilated area, preferably outdoors or in a garage with the doors open.
- Use insulated tools: To avoid any electrical shocks, use insulated tools specifically designed for battery work. This will help prevent accidental contact with live electrical parts of the battery.
- Follow the manufacturer’s instructions: Always refer to the car manufacturer’s manual or the battery manufacturer’s instructions for specific precautions or guidelines for your particular vehicle model.
By taking these safety precautions, you can ensure a safer and smoother process when replacing your car battery connector. Remember, safety should always be your top priority when working with any vehicle maintenance tasks.
Step 2: Removing the old battery connector
When replacing a car battery connector, the first step is to remove the old one. This is necessary to ensure a clean and secure connection with the new connector. Follow these straightforward steps to remove the old battery connector safely.
Start by locating the battery terminals. They are typically found under the hood of your car. The positive terminal is usually marked with a “” symbol, while the negative terminal is marked with a “-” symbol. Identify which connector you need to replace.
Before proceeding, it’s essential to take safety precautions. Make sure the car engine is turned off, and the keys are removed from the ignition. Wearing gloves and safety glasses is recommended to protect your hands and eyes during the process.
Using a wrench or pliers, loosen the nuts that secure the battery connector in place. Most battery connectors have two nuts, one for the positive terminal and one for the negative terminal. Loosen the nuts counterclockwise to detach the connector from the terminal posts.
Once the nuts are loosened, gently wiggle the battery connector back and forth. This will help break any remaining seal or corrosion between the connector and the terminal. Be careful not to apply too much force, as you don’t want to damage the terminal or the connector.
After wiggling the connector, it should come off easily. If it’s still stuck, you can use a flathead screwdriver to pry it off gently. Avoid using excessive force to prevent any damage.
With the old battery connector removed, inspect the terminal post for any signs of corrosion or damage. Clean the terminal if necessary using a battery terminal cleaner or a mixture of baking soda and water. This will ensure a good connection with the new battery connector.
Now that you have successfully removed the old battery connector, you are ready to proceed to the next step: cleaning the battery terminals.
Step 3: Cleaning the battery terminals
When replacing a car battery connector, it is essential to clean the battery terminals before installing the new connector. Over time, corrosion and buildup can accumulate on the terminals, hindering the proper flow of electricity. By cleaning the terminals, you ensure a secure and reliable connection between the battery and the connector.
Here are the steps to clean the battery terminals:
- Start by wearing protective gloves and safety goggles to protect yourself from any corrosive substances.
- Open the car’s hood and locate the battery. Most batteries are located either in the engine bay or in the trunk.
- Identify the positive and negative terminals on the battery. The positive terminal is usually marked with a “” symbol and is connected to the red cable. The negative terminal is marked with a “-” symbol and is connected to the black cable.
- Using a wrench or pliers, loosen and remove the nut or bolt securing the cables to the terminals. Start with the negative terminal first to minimize the risk of accidental short circuits.
- Once the cables are disconnected, inspect the terminals for any signs of corrosion or buildup. Corrosion appears as a white or greenish powdery substance on the metal surfaces.
- Prepare a solution of baking soda and water. Mix one tablespoon of baking soda with one cup of warm water in a small container.
- Dip an old toothbrush or a wire brush into the baking soda solution and scrub the terminals vigorously. Pay close attention to removing any corrosion or buildup.
- Rinse the terminals with clean water to remove any residue from the cleaning solution.
- Dry the terminals thoroughly using a clean cloth or a compressed air blower. Ensure that no moisture remains on the terminals.
- Reattach the cables to the appropriate terminals. Start with the positive terminal (red cable) and then connect the negative terminal (black cable).
- Tighten the nuts or bolts securely to ensure a solid connection between the cables and the terminals.
Cleaning the battery terminals is a crucial step in replacing a car battery connector. It helps to maintain a strong and reliable electrical connection, which is essential for the proper functioning of the vehicle. By following these steps, you can ensure a clean and secure connection between the battery and the new connector, prolonging the lifespan of your car battery.
Step 4: Installing the new battery connector
After successfully removing the old battery connector and cleaning the terminals, it’s time to move on to installing the new battery connector. This step is crucial as it ensures a solid and secure connection between the battery and the vehicle’s electrical system. Follow the detailed instructions below to complete this process smoothly.
Begin by positioning the new battery connector near the terminals, ensuring that it matches the correct orientation. Most battery connectors have polarity markings, such as and (-), to indicate the correct alignment.
Take the positive battery cable (usually red) and connect it to the positive terminal of the battery. Make sure it fits snugly and securely onto the terminal. If the connector has a bolt or clamp, tighten it firmly using the appropriate tool.
Next, take the negative battery cable (usually black) and connect it to the negative terminal of the battery. Again, ensure a tight and secure fit onto the terminal. Tighten any bolts or clamps as necessary.
Double-check that both connections are properly in place and secure. Stability is essential to prevent any potential electrical issues or disruptions in the vehicle’s operation.
If your new battery connector comes with additional components or accessories, such as protective covers or insulation, make sure to install them according to the manufacturer’s instructions. These accessories provide added protection and prolong the lifespan of the connector.
Once you have completed the installation, visually inspect the battery connectors and cables to confirm that everything is properly aligned and properly tightened. Any loose connections could lead to electrical problems or cause the battery to drain unnecessarily.
Finally, give the new battery connector a gentle tug to confirm its firmness. It should not come loose or move easily. This step provides peace of mind that the connection is secure and reliable.
Congratulations! You have successfully installed the new battery connector on your car. Your vehicle’s electrical system should now function optimally, ensuring smooth operations and reliable power distribution.
BMW
IMPORTANT SAFETY RECALL – Remedy Available
This notice applies to your vehicle, [INSERT VIN]
Recall Campaign No. 19V-472: Power Supply System
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2009-2011 BMW 335d, 2009 328i / 328xi Sportswagon, and 2008 – 2012 M3 vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
Why are we contacting you?
We are pleased to inform you that we are ready to perform this recall. If you have not had this recall performed, please contact your authorized BMW center immediately to schedule an appointment. Visit www.bmwusa.com/dealer to locate your nearest BMW center.
What could happen?
Electrical power is transferred from the battery (located in the trunk) to the fuse box (located behind the glove compartment), via the positive battery cable. Over time, the connection between the cable and the fuse box could wear. This could lead to a non-starting condition. In some cases, a momentary flickering of the instrument cluster, or a momentary shut-down of the engine could occur. In certain cases, engine stalling and a loss of certain vehicle systems could occur and increase the risk of a crash.
If engine stalling and a loss of certain vehicle systems occur, pull off the road to a safe location away from traffic, and switch off the engine. All occupants should carefully exit the vehicle and move to a safe location away from traffic. Do not continue to drive your vehicle. Contact BMW Roadside Assistance at 1-800-332-4269 immediately to have your vehicle brought to the nearest authorized BMW center.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. What will BMW do?
The positive battery cable connector will be replaced by an improved version, and the cable will be secured to the fuse box for free, which will take approximately one hour. If you already had this repair performed at your own expense, please see the attachment regarding possible eligibility for reimbursement.
What if I am not the current owner of this vehicle?
You can update the vehicle ownership or your contact information by completing the enclosed postage-paid card or by registering at https://www.bmwusa.com/myBMW. If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
What if I have questions or experience problems?
For the latest updates to this recall, please visit www.bmwusa.com/recall. Should you have any questions about this recall, please contact your authorized BMW center. If you need additional assistance, contact BMW Customer Relations and Services at 1-800-525-7417 or at CustomerRelations@bmwusa.com.
If your BMW center is unable to remedy the defect without charge or within a reasonable period of time, you may notify the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Please be assured that your safety is important to us, and we sincerely apologize if this recall causes any inconvenience. We recommend that you and your passengers wear your safety belt at all times. Sincerely,
Spanish translation on back side Traducción en español en el lado inverso
BMW
IMPORTANTE RETIRADA POR MOTIVOS DE SEGURIDAD – Repuesto disponible
Este aviso rige para su vehículo [INSERT VIN]
Campaña de retirada n.º 19V-472: sistema de suministro de energía
Estimado propietario o arrendatario de BMW:
Le enviamos este aviso de conformidad con las disposiciones de la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Seguridad de Tráfico y Vehículos). BMW AG ha determinado que algunos modelos de la serie 335d de BMW correspondiente a los años 2009 a 2011, las camionetas deportivas 328i y 328xi del año 2009 y los vehículos M3 correspondientes a los años 2008 a 2012 tienen un defecto que afecta la seguridad de estos vehículos motorizados. Nuestros registros indican que usted es propietario de un vehículo potencialmente afectado.
¿Por qué lo estamos contactando?
Nos alegra informarle que estamos listos para realizar esta retirada. Si no se realizó esta retirada aún, póngase en contacto de inmediato con el centro autorizado de BMW para programar una cita. Visite www.bmwusa.com/dealer para encontrar el centro de BMW más cercano.
¿Qué podría pasar?
El suministro de energía se transfiere desde la batería (que se encuentra en la cajuela) a la caja de fusibles (que está detrás de la guantera), a través del cable positivo de la batería. Con el tiempo, la conexión entre el cable y la caja de fusibles podría desgastarse. Esto podría provocar que el vehículo no arranque. En algunos casos, se podría producir un parpadeo momentáneo en el tablero de instrumentos o un apagado momentáneo del motor. En determinados casos, podría producirse la detención del motor y la pérdida de algunos sistemas del vehículo, lo que aumentaría el riesgo de que se produzca un accidente.
Si se produce la detención del motor y la pérdida de algunos sistemas del vehículo, apártese del camino hacia un lugar seguro lejos del tráfico y apague el motor. Todos los ocupantes deben salir del vehículo con cuidado y trasladarse a un lugar seguro lejos del tráfico. No siga conduciendo su vehículo. Comuníquese de inmediato con BMW Roadside
Assistance (Asistencia en la Carretera de BMW) al 1-800-332-4269 para que le lleven el vehículo al centro autorizado de BMW más cercano.
Si no es el único conductor de este vehículo, comparta esta información importante con el resto de los conductores y pasajeros.
Se reemplazará el conector del cable positivo de la batería por una versión mejorada, y se fijará el cable a la caja de fusibles sin cargo, lo que llevará aproximadamente una hora. Si ya realizó esta reparación por su cuenta, vea la información adjunta sobre la posibilidad de que sea elegible para recibir un reembolso.
¿Qué ocurre si no soy el propietario actual de este vehículo?
Puede actualizar la información sobre la titularidad del vehículo o su información de contacto completando la tarjeta con respuesta postal paga adjunta o registrándose en https://www.bmwusa.com/myBMW. Si usted es arrendador del vehículo, las reglamentaciones federales requieren que reenvíe este aviso a su arrendatario dentro de los diez días.
¿Qué debo hacer si tengo preguntas o si surgen problemas?
Para obtener las últimas actualizaciones de esta retirada, visite www.bmwusa.com/recall. Si tiene alguna pregunta sobre la retirada, comuníquese con el centro autorizado de BMW. En caso de necesitar asistencia adicional, comuníquese con el BMW Customer Relations and Services (Servicio de Atención al Cliente de BMW) por teléfono al 1-800-525-7417 o por correo electrónico a CustomerRelations@bmwusa.com.
Si el centro de BMW no puede resolver el defecto sin cargo o dentro de un período razonable, puede notificar al administrador de la National Highway Traffic Safety Administration (Administración Nacional de Seguridad de Tráfico en Carreteras), 1200 New Jersey Ave., S.E., Washington, DC 20590; llamar sin cargo a la Vehicle Safety Hotline (Línea directa de seguridad vehicular) al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar https://www.safercar.gov.
Le garantizamos que nos importa su seguridad y le pedimos sinceras disculpas si esta retirada le causa algún inconveniente. Recomendamos que usted y sus pasajeros utilicen el cinturón de seguridad en todo momento.
English translation on back side Traducción en inglés al dorso
TREAD ACT CUSTOMER REIMBURSEMENT PLAN
If you have paid for the repair described in the attached letter, and you would like your expenses to be considered for reimbursement, please contact your authorized BMW center. Expenses paid to repair facilities outside of the BMW center network will be considered; however, the repair procedure must meet BMW standards.
Your authorized BMW center will request a copy of your owner notification letter, as well as your previously paid invoice. They will then inspect the vehicle (if it is still in your possession) prior to submitting a claim on your behalf to BMW of North America, LLC for reimbursement.
Please note the following:
- Only a repair that is the subject of this safety recall is reimbursable. Consequential expenses such as towing, rental, accommodations, damage repairs, etc will not be reimbursed.
- The Manufacturer’s Suggested Retail Price (MSRP) for BMW Genuine Parts will be considered as the guideline for reasonable part charges.
- Repair labor, taxes and hazardous waste disposal, when previously paid, are eligible for reimbursement.
- Expenses for repairs performed more than 10 days after the date of the last owner notification letter sent by BMW are not eligible for reimbursement.
Your authorized BMW center should be able to answer any questions that you may have regarding your qualifications for reimbursement of a previous repair. If you qualify for such a reimbursement, your BMW center will also be able to advise you of the manner in which you can expect to receive reimbursement.
Your authorized BMW center should be your primary contact on this issue; however, our Customer Relations and Services Department may be contacted at 1-800-525-7417 for any special assistance that you may require.
In special situations where your authorized BMW center cannot be of assistance, you may submit your written request for reimbursement to:
Customer Relations and Services Department BMW of North America, LLC P.O. Box 1227 Westwood, NJ 07675-1227
If you intend to submit a request for reimbursement to our Customer Relations and Services department, your vehicle (if it is still in your possession and was repaired at a facility outside of the BMW center network) will need to be inspected at an authorized BMW center before a claim can be accepted for consideration. This is to ensure that prior repairs at an outside facility meet BMW standards for recall completion.
PLAN DE REEMBOLSO A CLIENTES SEGÚN LA TREAD ACT (LEY DE MEJORA DE RETIRADA, RESPONSABILIDAD Y DOCUMENTACIÓN EN EL TRANSPORTE)
Si pagó por la reparación descrita en la carta adjunta y desearía que los gastos se consideren para reembolso, póngase en contacto con el centro autorizado de BMW de su localidad. Se tendrán en cuenta los gastos pagados a instalaciones de reparación que no pertenezcan a la red de centros de BMW; sin embargo, el procedimiento de reparación debe seguir las normas establecidas por BMW.
El centro autorizado de BMW de su localidad le solicitará una copia de la carta de notificación al propietario, al igual que la factura pagada previamente. Después, inspeccionarán el vehículo (si todavía lo tiene) antes de presentar una reclamación en su nombre ante BMW of North America, LLC para solicitar el reembolso.
Tenga en cuenta lo siguiente:
- Solamente se reembolsan las reparaciones que se deban a esta retirada por motivos de seguridad. No se reembolsarán los gastos derivados, como remolque, alquiler, hospedaje, reparación de daños, etc.
- El precio de venta minorista sugerido por el fabricante (MSRP) para las piezas genuinas de BMW se considerará como la guía para los cargos razonables por piezas.
- La mano de obra de la reparación, los impuestos y el desecho de los residuos peligrosos, cuando se hayan pagado previamente, son elegibles para reembolso.
- Los gastos por las reparaciones realizadas más de 10 días después de la fecha de la última carta de notificación al propietario enviada por BMW no son elegibles para reembolso.
El centro autorizado de BMW de su localidad debe poder responder las preguntas que pueda tener sobre sus calificaciones para el reembolso de una reparación previa. Si califica para dicho reembolso, el centro de BMW de su localidad también podrá informarle sobre cómo puede recibir el reembolso.
El centro autorizado de BMW de su localidad debe ser su contacto principal sobre este tema. No obstante, se puede comunicar con el Customer Relations and Services Department (Departamento de Relaciones con el Cliente y Servicios al Cliente) llamando al 1-800-525-7417 si necesita asistencia especial.
En las situaciones especiales en las que el centro autorizado de BMW de su localidad no pueda ayudarlo, puede presentar una solicitud escrita de reembolso a la siguiente dirección: