c12-overview
A stylish electric scooter, ergonomically designed to give you the most comfortable and efficient commutes.
Extraaaaaaaaaaaa
We at BGauss Electric have taken an oath to give you the safest and most practical commutes. Every bit of the BG C12, from its design, parts, and engineering, is 100% made in India to ensure complete autonomy for your safety. That’s not all; we’re also ARAI-approved with a Fame 2 subsidy.
But wait! What’s life without some
colours!
The BG C12 is here to add a burst of colours, vibrancy and excitement to your life with a range of colours inspired by your passion to be your true self.
Warranty
The BG C12 comes with a warranty of 3 years or 36,000 kms, whichever comes first. You can also extend your warranty to 5 years or 50,000 kms, whichever comes earlier, for that extra worry-free feeling!
Finance options- EMI and down payment
Perfect for the family who loves to save for the future! Switch to the BG C12 electric scooter and save for your family’s future by pre-planning every financial decision. Finance options- EMI starting at ₹2,775/- and a low down payment of only ₹9,999/-.
Make the BG C12 your official family commute today!
Nothing is more important than your family’s comfort and safety, and we at BG Electric will give you nothing less! Get ready to go the length with the most comfortable family electric scooter, the BG C12. The vehicle is built with unique and thoughtful features that make everyday commuting fun, smooth and extremely.
Don’t believe us?
Take this ride with us and scroll down to explore C12’s unique features.
A family is meant to never give up, just like the durable features of the BG C12.
The BG C12 is coated with a CED chassis and has undergone 800 hours of testing to ensure high resistance to rust.
Plus, the vehicle has a high weather ability of 1,00,000 km, giving you worry-free rides!
Stay above the ground in style!
Like to have non-stop commutes irrespective of the weather? Don’t worry; with the BG C12, you can ride through flooded roads effortlessly. The vehicle is equipped with an extraordinary water-wading limit of 300mm.
We’re here for your long-term family goals!
Go the extra mile with the BG C12i and enjoy an extraordinary lifespan of 1,00,000 kms or 10 years.
Strong commutes for the strong pillars of your family!
The BG C12 comes with a high-impact, strong and sturdy body frame to keep you and your family safe at all times.
Extraaa good paint quality!
We know that you like to keep your scooter ‘naye jaisa’ even after years! So, we at BG Electric used high quality paint in our new model, the BG C12. This ensures that your electric scooter will have a glossy paint and stay protected by the sunlight and rains, both!
Ride through the bumpy roads effortlessly with BG C12’s industry leading ground clearance of 155mm. No matter how unpredictable the journey is, you will stay up and above with your commute!
A family is meant to never give up, just like the durable features of the BG C12. The BG C12 is coated with a CED chassis and has undergone 800 hours of testing to ensure high resistance to rust.
Plus, the vehicle has a high weather ability of 1,00,000 km, giving you worry-free rides!
Stay above the ground in style!
Like to have non-stop commutes irrespective of the weather? Don’t worry; with the BG C12, you can ride through flooded roads effortlessly. The vehicle is equipped with an extraordinary water-wading limit of 300mm.
We’re here for your long-term family goals! Go the extra mile with the BG C12i and enjoy an extraordinary lifespan of 1,00,000 kms or 10 years.
Strong commutes for the strong pillars of your family!
The BG C12 comes with a high-impact, strong and sturdy body frame to keep you and your family safe at all times.
Extraaa good paint quality!
We know that you like to keep your scooter ‘naye jaisa’ even after years! So, we at BG Electric used high quality paint in our new model, the BG C12. This ensures that your electric scooter will have a glossy paint and stay protected by the sunlight and rains, both!
Ride through the bumpy roads effortlessly with BG C12’s industry leading ground clearance of 155mm. No matter how unpredictable the journey is, you will stay up and above with your commute!
The comfort every family looks for, the BG C12. Enjoy the spacious and comfortable seating of the BG C12, which comes with a measurement of 774mm, to give you a comfortable journey.
Life has its ups and downs, but your ride shouldn’t! The BG C12i comes with a well-tuned telescopic suspension that is built to sustain Indian terrains and rugged road conditions without leaving any impact on the handle control.
Enjoy comfort at your convenience! The BG C12 comes with a 4-step rear shock absorber that provides shock resistance against different types of terrains like rough roads, bumpy roads, potholes-filled lanes, etc., so that you don’t have to adjust with low comfort
Discover unparalleled performance. The BG C12 is equipped with a 12-inch front wheel for better performance and grip on the ground.
We’ve got your back! Go a long way with BG C12’s wide tubeless tyres! Our superior wheels are 10 of inches with a better aspect ratio than the regular 80-100 size tyres. What does this mean? Wide rear tyre in an electric scooter is better than a regular sized rear tyre as they are better in maintaining a grip on the road, ensuring a smooth ride.
Hands full of riding gear and s full of valuables?
We’ve got you covered. The BG C12 has an extensive front storage space where you can keep your bottle, wallet, riding accessories and more. Plus, this storage space doubles up as Compact Mobile Storage, where you can keep your phone while it’s connected to the vehicle’s USB charging port without any risk of it jumping out.
Want space? We’ve got plenty of it.
The BG C12 comes with a high under-seat storage space of 23 litres to easily fit a full-size helmet or any other belonging on the go!
‘Ghar ki tijori’ has enough valuables anyway. Store your precious electric scooter’s charger in BG C12’s spacious, lockable underfoot storage and stay worry-free at all times!
‘Space’ will no longer be an excuse to miss grocery shopping with mom!
The BG C12 is equipped with a strong and sturdy hook to hold your bag, household groceries, and everyday essentials.
Bring convenience to your every commute with BG C12. The vehicle comes with a USB charging port to charge your mobile phone on the go.
Plug in convenience with BG C12’s charging connector.
How? The BG C12 comes with a positive type charge connector which can be easily connected to the vehicle with just one hand.
No, you won’t have to call your gym-freak sibling to put your vehicle on the centre stand, Our vehicle is equipped with a Smart mechanism that allows you to put the vehicle on the main stand with just one push.
Enjoy a full charge in just 6-7 hours with the BG C12’s battery. The portable battery can be charged anywhere with a regular 6A socket.
Be in the range of your family’s happiness with the BG C12.
For an unstoppable and seamless commute, the BG C12 comes with an ARAI certified range of 135 kms on a full charge. So, enjoy a weekend getaway with your family without any stops, when you take a seat on the BG C12.
Do you constantly apply brakes when you are at a standstill on a slope or an elevated area? Say no more.
The BG C12 comes with a parking brake lever to ensure still and stable parking on a slope.
The family that takes no breaks from safe decisions!
The BG C12 comes with a combined braking system that ensures the safety of the pillion or rider in case of panic or emergency braking. The braking force is divided between the front and rear tyres, preventing casualties.
Say no more to the distance between you and your family’s safety! We know a family loves to pre-plan things, but with the BG C12, you won’t have to pre-plan where you will apply brakes because Indian roads are unpredictable. The BG C12 has a lower braking distance, in comparison to other e-scooters in the segment, to give you a safe start and stop.
Childhood reflects the future, and we want your child to have the best one! The BG C12 has a Smart child protection feature with the start switch. It only switches to drive mode once you apply the brakes and press the drive switch simultaneously.
Suppose your vehicle’s battery runs below 10%. In that case, our intelligent limp-home feature will act as a power reserve mode and help you reach home or a comfortable spot at a lower speed of 20 kmph, ensuring a safe ride even in an emergency!
Now safety is always on your side! The BG C12 has a side stand sensor that shifts from parking to drive mode only when the stand is moved.
Make every start a safe one!
The moment you switch the BG C12 on, the vehicle will do a quick self-health check to detect any faults and thus ensure a safe start to every journey.
No more spoilers on the road.
The BG C12 comes with a distance to empty feature that tells you the exact distance you can ride in kilometres and allows you to plan your routes accordingly
We know that people can experience two different moods on the same day. For example, when you’re running late in the morning, you want to reach your destination faster yet at a safe speed, and during the evening, you would like to cruise around the city at a lower speed. To cater to this, the BG C12 comes with two modes: sports and eco. Ride up to 45 kmph in the eco mode and go up to 60 kmph using the sports mode.
The comfort every family looks for, the BG C12.
Enjoy the spacious and comfortable seating of the BG C12, which comes with a measurement of 774mm, to give you a comfortable journey.
Life has its ups and downs, but your ride shouldn’t!
The BG C12 comes with a well-tuned telescopic suspension that is built to sustain Indian terrains and rugged road conditions without leaving any impact on the handle control.
Enjoy comfort at your convenience!
The BG C12 comes with a 4-step rear shock absorber that provides shock resistance against different types of terrains like rough roads, bumpy roads, potholes-filled lanes, etc., so that you don’t have to adjust with low comfort
Discover unparalleled performance.
The BG C12 is equipped with a 12-inch front wheel for better performance and grip on the ground.
Go a long way with BG C12’s wide tubeless tyres! Our superior wheels are 10 of inches with a better aspect ratio than the regular 80-100 size tyres.
What does this mean? Wide rear tyre in an electric scooter is better than a regular sized rear tyre as they are better in maintaining a grip on the road, ensuring a smooth ride.
Hands full of riding gear and s full of valuables?
The BG C12 has an extensive front storage space where you can keep your bottle, wallet, riding accessories and more. Plus, this storage space doubles up as Compact Mobile Storage, where you can keep your phone while it’s connected to the vehicle’s USB charging port without any risk of it jumping out.
Want space? We’ve got plenty of it.
The BG C12 comes with a high under-seat storage space of 23 litres to easily fit a full-size helmet or any other belonging on the go!
‘Ghar ki tijori’ has enough valuables anyway. Store your precious electric scooter’s charger in BG C12’s spacious, lockable underfoot storage and stay worry-free at all times!
‘Space’ will no longer be an excuse to miss grocery shopping with mom!
The BG C12 is equipped with a strong and sturdy hook to hold your bag, household groceries, and everyday essentials.
Bring convenience to your every commute with BG C12. The vehicle comes with a USB charging port to charge your mobile phone on the go.
Plug in convenience with BG C12’s charging connector.
The BG C12 comes with a positive type charge connector which can be easily connected to the vehicle with just one hand.
No, you won’t have to call your gym-freak sibling to put your vehicle on the centre stand,
Our vehicle is equipped with a Smart mechanism that allows you to put the vehicle on the main stand with just one push.
Enjoy a full charge in just 6-7 hours with the BG C12’s battery. The portable battery can be charged anywhere with a regular 6A socket.
Be in the range of your family’s happiness with the BG C12.
For an unstoppable and seamless commute, the BG C12 comes with an ARAI certified range of 135 kms on a full charge. So, enjoy a weekend getaway with your family without any stops, when you take a seat on the BG C12.
Do you constantly apply brakes when you are at a standstill on a slope or an elevated area? Say no more.
The BG C12 comes with a parking brake lever to ensure still and stable parking on a slope.
The family that takes no breaks from safe decisions!
The BG C12 comes with a combined braking system that ensures the safety of the pillion or rider in case of panic or emergency braking. The braking force is divided between the front and rear tyres, preventing casualties.
Say no more to the distance between you and your family’s safety!
We know a family loves to pre-plan things, but with the BG C12, you won’t have to pre-plan where you will apply brakes because Indian roads are unpredictable. The BG C12 has a lower braking distance, in comparison to other e-scooters in the segment, to give you a safe start and stop.
From the youngest to the eldest member, everyone will be safe!
Childhood reflects the future, and we want your child to have the best one! The BG C12 has a Smart child protection feature with the start switch. It only switches to drive mode once you apply the brakes and press the drive switch simultaneously.
Suppose your vehicle’s battery runs below 10%. In that case, our intelligent Battery saving mode feature will act as a power reserve mode and help you reach home or a comfortable spot at a lower speed of 20 kmph, ensuring a safe ride even in an emergency!
Now safety is always on your side!
The BG C12 has a side stand sensor that shifts from parking to drive mode only when the stand is moved.
Make every start a safe one!
The moment you switch the BG C12 on, the vehicle will do a quick self-health check to detect any faults and thus ensure a safe start to every journey.
No more spoilers on the road.
The BG C12 comes with a distance to empty feature that tells you the exact distance you can ride in kilometres and allows you to plan your routes accordingly
We know that people can experience two different moods on the same day. For example, when you’re running late in the morning, you want to reach your destination faster yet at a safe speed, and during the evening, you would like to cruise around the city at a lower speed. To cater to this, the BG C12 comes with two modes: sports and eco. Ride up to 45 kmph in the eco mode and go up to 60 kmph using the sports mode.
zappi
You don’t need solar panels or a wind power system to use the zappi. But purchasing it today, means you’re future fit for tomorrow.
zappi is an EV charger with a difference. zappi can operate as a standard home car charger, using power from the grid. It also has optional charging modes which use 100% green energy generated from your own home Solar PV system or wind generation.
Using your own power generation increases the Return On Investment (ROI) for your panels and electric car. And means that you can charge your EV at home for free! zappi is easy to install and user friendly. But don’t worry, if you don’t have solar panels installed, the zappi will still operate as a standard car charger harnessing power from the grid.
EV charger designed in the UK
Being the first-ever solar EV charger of its kind, our innovative team has carefully designed features and functions to give you complete control of your electric car charging experience. Paired with the myenergi app, you can set timers to utilise economy tariffs with our electricity provider. You can also use the boost function, monitor your devices, and so much more! A future proof, intelligent electric car charger conceived and evolved in the UK.
#1 solar charger
Be future ready with the zappi home car charger.
Three EV charging modes
zappi provides you with tailor made charging to suit your lifestyle and demands. Whether you need a “fast” charge to get you going in a hurry, or are happy to wait for your charge to take place using 100% renewable energy. zappi gives you the flexibility to charge on your terms.
The eco charge mode is a mixture of both green energy and energy imported from the grid. eco mode minimises the use of grid power, generally taking advantage of cheaper rates overnight, but can also charge using 100% green energy. Essentially giving you the ability to charge up your car for free! The charging power is continuously adjusted in response to changes in generation or power being used elsewhere in the home.
If the surplus generation drops below 1.4kWh some power will be drawn from the grid to top it back up.
eco charging is very similar to eco charging in that it can utilise power from the grid or your own power source. However the charge power is continuously adjusted in response to changes in generation or power consumption elsewhere in the home. Your electric car charging will pause if there is too much-imported power, continuing only when there is surplus free power available.
In fast mode, your vehicle will be charged at maximum power. This power can come from a renewable energy source or simply from the grid. The cost of charging an electric car also depends on numerous factors including mode and the car itself.
If you don’t have solar panels or wind generation, zappi will charge just like an ordinary Mode 3 charging point.
Set timers
At certain hours ‘time of use energy tariffs’ are significantly cheaper. With zappi, you can use the ‘boost timer’ option to start charging at times with the lowest rates. It’s a cost-saving charging alarm clock for your EV!
No earth rod
zappi is the only EV charger with built-in PEN fault technology. It’s the safest choice for an electric car charger, eliminating the need to install additional earth rods means no extra costs an easy install.
PV charging
zappi works in harmony with your Solar PV or wind generation, meaning you can charge your car using green energy for free. If you haven’t got a renewable energy source at home, zappi works just like any other charger in ‘fast mode’.
Remote access
The myenergi app allows you to access and control your devices from anywhere in the world! Visual graphs allow you to monitor your import/export information all in one place.
Pincode protected
A 5 digit pin code is a security feature integrated into this Smart electric car charging point, should you wish to use it. It prevents people from changing your settings or using your solar EV charger without permission or tampering.
EV charger that comes with a 3 year warranty
As well as having our excellent technical support team on hand to answer any of your questions and queries, zappi also comes with a 3-year warranty. Once your myenergi zappi has been installed, please register your individual products to take full advance of the 3-year warranty support.
zappi utilises your self generated power for EV charging
A solar EV charger works by allowing you to use excess solar to power up your car. Generating solar energy requires solar panels (PV) to be fitted to your home or place of work, but the energy generated through the solar panels is totally free, essentially giving you free miles! Light energy produced by the sun is called a photon. It is the most basic, fundamental particle of all light. It is these photons in natural daylight that are converted by solar panel cells to produce electricity. This small bundle of electromagnetic energy is constantly in motion. Simply put, a solar panel works by allowing photons, or particles of light, to bounce into electrons, setting them free from atoms, generating a flow of electricity.
Our eco technology makes intelligent decisions based on your self generated power and the energy tariff you are signed up to. This allows your myenergi devices to optimise for drawing energy from the grid at the lowest possible rate per kWh.
Charging your vehicle safely
Exceeding all safety standards
Safety is of paramount importance. Every myenergi product is engineered to the highest standards possible in terms of energy efficiency, but we place equal importance on safety.
Whilst we adhere to all industry safety standards, we are always looking to provide the safest experience possible for our installers and users. That’s why we were the first to introduce the PEN fault testing ahead of every other manufacturer.
Manage monitor your energy usage
Every myenergi device is designed to be connected. This means you can monitor everything in one place from the myenergi app as well as adjust settings, timers and boost functions as required. Control your myenergi devices 24/7 from anywhere with the myenergi app
Brits are future proofing their homes, increasingly valuing sustainable elements
BRITS ARE FUTURE PROOFING THEIR HOMES VALUING SUSTAINABLE ELEMENTS SUCH AS SOLAR PANELS AND EV CHARGING POINTS OVER MORE AESTHETIC CHANGES
Brits are looking ahead with almost 4 in 10 (39%) wanting to install an EV charger in their home, despite only 4.5% of Brits currently owning an electric car
20 th June 2023, LONDON: It may still be true that for many, their home is their ‘castle’ but if so, it better be a well-insulated castle, as new research shows that Brits increasingly value energy efficient and environmentally friendly houses.
A survey from Hive revealed that the top selling points on a dream home for modern Brits are related to sustainability, with solar panels (68 percent) and good roof insulation (67 percent) valued more than design features such as natural lighting (53 percent), wooden flooring (22 per cent) and reclaimed woodwork (21 percent). Smart home technology such as a Smart heating system (62 percent), a Smart energy meter (48 percent) and an EV charger on the driveway (39 percent) were also top considerations.
It’s clear that Brits are increasingly prioritising energy efficiency in their home over aesthetic changes so that they have greater control over their emissions. And there is true value in making these changes.
Gavin Murray, Hive and EV Director at British Gas
Over half (55 percent) agree that making our homes sustainable is something that everyone should be thinking about and almost half (47 percent) have already made changes to their current home for the purpose of making it greener. Installing a Smart meter (37 percent), adding energy efficient lighting (34 percent), upgrading their roof insulation (33 percent) and installing a water meter (26 percent) were the main changes.
Whilst only 4.5% of the UK own an electric car, with the sale of new petrol and diesel cars being banned in 2030, 4 in 10 (39 percent) said they would like to install an EV charger onto their driveway if they could afford to – demonstrating the move towards making your home more sustainable and fit for a green future.
Being able to charge from home is not only super convenient but can actually help you to save money in the long run.
Nicki Shields, Formula E reporter and British television presenter
When it comes to being more sustainable, a third (32 percent) say they would be willing to pay an extra £11,730 for a home that was eco-friendly. It’s not just those looking for new homes that desire a greener property. Over two thirds of Brits (69 percent) would be willing to invest in their current home to make it more sustainable as it can help save them money and increase the resale of their home. In fact, data has shown adding Smart elements like an EV charger to your home, can increase the value by up to £5,000
When it comes to installing more efficient elements into the home, those surveyed were particularly interested in Smart technology, with 87 percent of Brits saying they would love to introduce more Smart devices into their homes, citing increased control of energy costs (67 percent) and being able to better track energy usage (63 percent) as the top reason for this change.
“This research shows how important sustainability is in the modern home,” says Gavin Murray, Hive and EV Director at British Gas, who commissioned the study to promote the launch of their new EV charger. “It’s clear that Brits are increasingly prioritising energy efficiency in their home over aesthetic changes so that they have greater control over their emissions. And there is true value in making these changes – as net zero technology from solar panels to Smart thermostats and EV chargers, is helping customers to better track their energy usage, set schedules and keep costs down. As electric cars increase in popularity, at home chargers, like our new EV charger, will likely become the norm and worth investing in now.”
Whilst people are interested in installing chargers to their home, common perceptions are putting people off from making the switch. Concerns that EVs aren’t able to cover enough miles without recharging (27 percent), that it takes too long to charge (25 percent) and that the price of electricity will soon overtake the price of petrol (21 percent) were all reasons cited.
Formula E reporter and British television presenter Nicki Shields has partnered up with Hive to combat these myths and share why an at home charger is worth considering:
“ Being able to charge from home is not only super convenient but can actually help you to save money in the long run – costing around 55% less than public charging and 35% less than running a petrol car. If you go for a Smart charger, like Hive’s new EV charger and exclusive British Gas PeakSave tariff, you can also have greater control over your charging via the Smart Hive app where you can schedule and track your usage.”
TOP SELLING POINTS ON A DREAM HOME FOR MODERN BRITS
Notes
Research of 2,000 UK based adults commissioned by Hive and conducted by Perspectus Global in March 2023.
Calculations based on an electric car with a 60kWh battery driving 200 actual miles on a full charge, charging at home on a standard variable tariff at £0.30/kWh and at a public charger at £0.79p/kWh; petrol calculation based on gov.uk advisory fuel rates (https://www.gov.uk/guidance/advisory-fuel-rates) for a petrol car, engine 1.4l-2l
About the new Hive EV Charger:
Hive has launched a new at home charger, the latest addition to its suite of Smart home charging products. The new charger, ideal for electric car owners who want to better control and manage their EV charging needs.
The charger was developed in partnership with EO Charging, one of the UK’s leading EV charger manufacturers, and at the size of an A5 notebook is one of the smallest electric car chargers on the market. This follows research by British Gas which reveals 39% are willing to install a home charger to power an EV and more people are increasingly considering their home charging options.
Customers will be able to charge their EVs for less with the new exclusive British Gas PeakSave tariff. which provides off-peak electricity between 12am and 5am at under 10p per kWh.
The charger is available to purchase with installation arranged by British Gas for £1,199 including VAT; or £119 per month via the recently-launched interest-free credit option.
British Gas gives customers a 3-year warranty where it arranges installation; and a 2-year product guarantee on standalone charger sales.
British Gas and Hive are offering all Hive EV charging customers £100 credit back on their first energy bill for switching to an exclusive British Gas PeakSave tariff. New Hive EV charging customers will also receive £50 Hive vouchers to spend on any Hive technology.
Hive launched in 2013 and is one of the top Smart thermostat providers in the UK. With 1.9 million customers and counting, it is part of British Gas. one of Britain’s leading suppliers of energy and services. Our Hive Smart thermostat and other services help our customers manage their energy use, enabling them to lower their carbon footprint. Hive focusses on making everyday life a little easier, freeing people up to spend time doing the things they love. The range of Hive products and services are designed to work together, to offer affordable, easy to use solutions and make a difference in people’s lives.
Additional data:
- One in five (18 percent) say buying a home that is eco-friendly and sustainable is their top priority, with four in ten (44 percent) passionate about making their home as eco-friendly as possible
- Natural elements such as good natural lighting (51 percent), compost bin (38 percent), natural flooring (22 percent) and living walls (19 percent) also make the list of top things Brits consider when it comes to their home
- Half of respondents (54 percent) would love to make their current home more eco-friendly, while one in three (27 percent) would rather upgrade their current home than move into a new property.
- A tenth (11 percent) say they are actively saving money to make their current home more eco-friendly
- Only one in ten (nine percent) admit they are not bothered about their home being eco-friendly at all
- Classic features such as a pebble dashing (44 percent), carpet throughout the house (31 percent), sash Windows (27 percent) and a conservatory are now deemed as outdated and old fashioned.
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BG SYNCEV EVS7G EV Charger Type 2 Socket Installation Guide
Home » BG SYNCEV » BG SYNCEV EVS7G EV Charger Type 2 Socket Installation Guide
EVS7G EV Charger
Tools needed:4mm Hex bit/allen key; PZ2 and flat blade screwdrivers; suitable drill bit and fixingsBOX CONTENT
- EV charger
- Decorative trim
- Installation template
- Accessories pack containing:
- Power connector
- Cord grip and screws
- M25 gland
- 25mm blanking plug
- Fixing screw caps
- Assembly screws
IMPORTANT NOTICETo commission your charger and register for the 3 year warranty, please visit: www.syncev.co.uk/portal/login or use the QR code.3 year warranty available as long as charger installation i s registered, otherwise standard warranty i s for a period of 1 year.
INTRODUCTION
This guide is intended for use by competent electrical installers to explain basic requirements and options to be considered when installed a SyncEV BG Charger. The unit is designed for installations inside or outside, the advanced safety technology we have built into the unit ensures its safe usage. This guide provides information to assist when installing the EVS7 charger and should not be used with other EV chargers.
SAFETY INFORMATION
- For cables without earthed metallic covering installed in walls or partitions at a depth of less than 50mm and also within walls and partitions with metal parts, and not protected by steel conduit or similar then RCD protection is required. This can be achieved by using the BG IP65 EV protection enclosure (CFEV1A) when mounted next to the existing consumer unit as it includes a double pole 40A 30mA Type A RCD device to protect the circuit. This can be used if the cable has no mechanical protection where it passes through walls and partitions and if the cable is buried within th e ground before reaching the EV charger. This will be in compliance with the current BS7671 Amendment 2 Wiring Regulations.
- lf the cable is clipped directly to the surface of a wall and does not pass through a wall or partition to the EV charger then a standard B type 40A MCB may be installed into the Consumer unit, however RCD protection may be required for other reasons such as if it forms part of a TT system and the earth fault loop impedance values cannot be met. This will be in compliance with the current BS7671 Amendment 2 Wiring Regulations. To conform with BS 7671, on occasions a double pole MCB/RCD or other means o f isolation may be required.
Important note: A DC Leakage fault in the vehicle may “blind” a type “AC” RCD and render i t ineffective, never feed any EVSE From an upstream Type “AC” RCD. EARTHING REQUIREMENTSThe supplied EV charger features an on-board safety monitoring system to detect low or high voltage supplies and potential earth-neutral faults, this in accordance with regulation 722.411.4.1 (iv) of BS7671 2018 (Compliant on single phase supplies only). If such a condition is encountered the charge cycle is ended or prevented and the EV charger indicator goes red and effectively becomes a double insulated (class II) device. The vehicle becomes isolated from incoming supply and poses no risk to touch. This feature removes the requirement for an earth electrode where it may be ineffective or introduce further risk.The EV charger may be connected directly to a TN-C-S (PME) earthing system without any special arrangements. It remains the responsibility of the installer to conduct a risk assessment of the immediate area to a range of 10 meters (equipotential zone) to ensure no other conductive metal fixings pose risks (mixture of TT/TN-S and TN-C-), this is important where cable length may enable charging inside or outside of a building/garage where the vehicle is within touch distance. Where certain conditions dictate an earth electrode must be used it shall be independent from the distributors earth system with no direct interconnection (the incoming supply SWA protective earth should be isolated from the housing and/ or earth electrode). The electrical installer shall install a suitable electrode complete with termination housing and covers where appropriate, warning labels should be visible and close to the unconnected SWA protective earth, e.g. inside the charger.The earth connection shall be made from the electrode to the charger via copper conductor earth wire of an appropriate CSA for the installation. The earth wire shall be installed in conduit where there is a risk of mechanical damage or UV exposure. Additional note: SyncEV BG recommend Earth electrode impedance to be SURGE PROTECTIONGuidance on requirements for surge protection devices given I n BS7671: section 443.The EV charger is protected against transient over voltages (4/-2kV Line-Earth and /-1kV Line-Line as a requirement of EN 61000-6-1), a direct lightning strike carries a current of 30~ 200KA the EV charger’s internal protection would provide little or no protection in such an event, likewise nor would an SPD rated less than 30KA. If life support equipment or business operations could be affected by a lightning strike central SPD protection is advised if it does not already exist.The guidance on risk calculation in section 443.5 of BS7677 in most cases is not possible due to unknown location of any SPD already fitted, length of cables to calculate LP etc, it is therefore recommended a common sense approach is used on choice of SPD (or if required).ISOLATION AND SWITCHING FOR SAFETY AND MAINTENANCETo ensure the EV charger can be “turned off” to enhance security and enable maintenance activities, a double pole isolator (or DP RCD or RCBO) suitably rated must be installed within the customer’s property. An isolator switch is a mandatory requirement for “new builds”, but optional for existing dwellings (at customer’s request), the switch should be mounted between 500mm and 1500mm above finished floor level to comply with regulations. The switch should be rated at 45 Amps. All installations must comply to BS7671: 2018.
INSTALLATION
The EV charger is suitable for installation inside and outside on a solid wall or structure. The installer should consult with the building owner to establish their preferred installation location. This should take into consideration the length of charging cable and risk of vehicle impact etc.It is recommended the charger is installed at a height of 500mm-1500mm as per building regulations BS8300:2018. If no suitable permanent structure is available, the EV charger can be mounted to a stand. We suggest of the SyncEV BG Stand, EVASTAND12S.Ensure suitable fixings are used depending on the mounting surface. To avoid unnecessary dust inside the enclosure, it is recommended to use the included fixing hole template drill the surface, before fitting the enclosure.Ensure installation wall has been checked for electric cabling or pipework with a suitable detector.NOTE: if any groundworks are required e.g. cable trenching or earth electrode fitment, it is advisable to check if underground services could be present before commencement. Plans may be available at: www.linesearchbeforeudig.co.uk (free to domestic users).The EV charger is suitable for bottom orrear cable entry, if using rear cable entry ensure the blanking plug supplied is fitted to the open bottom cable entry hole. If using SWA cable the included 25mm compression gland is NOT suitable, and an alternative gland will be required. Do not drill alternative cable entries into the charger housing, except marked cable entry location for rear entry.SyncEV BG recommends using EV-Ultra™ — Power Data Combined cable on installs that require a CT clamp to use the chargers dynamic load management capabilities. Please see: www.doncastercables.com/uploads/EV-Ultra_Datasheet.pdfAll of the cables that are to be connected into the supply connector should have their insulation striped back 18-20mm. Connectors supplied are suitable for cables of 4-6mm? and suitable for solid and stranded cores.LOAD BALANCINGIf Load Balancing is required, we suggest of the SyncEV BG CT clamp, EVA120CT1. This should be fitted around the incoming power to the main fuse and the correct max load (A) to be entered during setup and installation steps.FINAL ELECTRICAL TESTINGTo meet the BS7671:2018 (18th edition) requirements for testing o f an electrical installation, the following tests and checks shall be performed by a competent electrical installer before during and after a SyncEV BG charger is installed:
- A visual inspection of the installation including the existing electrical installation.
- Verification of the characteristics of the electrical supply at the origin of the installation to confirm the supply is suitable for the additional load.
- A test to confirm the continuity of the circuit protective conductors.
- Atest to confirm the integrity of the circuit insulation resistance.
- Atest to confirm the polarity of the installation is correct.
- here applicable a test to confirm the earth electrode resistance is within acceptable tolerances. (or)
- An earth loop impedance test.
- A test of the mechanical operation of residual current devices (RCD’s).
- Atest to confirm the operation of residual current devices (RCD’s) is within stipulated time scales (at the rated current and at five times the rated current operating current).
- Atest or calculated measurement of the prospective fault current.
- Averification of the functional operation o f the EV charger.
An electrical installation certificate must be completed.Ensure electrical testing is done before EV charger commissioning and network setup is performed. For this testing, the Charger can be set to “Plug and Charge” Mode in the installation App.
TROUBLESHOOTING
For further information, or to refer to our FAQs, please visit our website — www.syncev.co.ukThe status o f the EV charger can be identified by referencing the colour shown on the LED indicator
- SOLID BLUE– Standby – Charger has power and is connected to the network. Or. if in ‘plug and charge’ mode is not connected to the network, is ready to charge.
- FLASHING BLUE – Charger is connected but not charging, awaiting confirmation of charge i n APP or scheduled start time
- SOLID DARK GREEN – Charger is active and Charging SOLID YELLOW – Charger is offline from network, check local network is active and Wi-Fi is working on the 2.4Ghz Band
- FLASHING RED – Indicates the charger is in fault mode and has stopped charging for users safety
- Internal RCD has tripped
- Vehicle fault
- Under or over suitable charging voltage
Remove connection to EV vehicle and reset power to the EV charger.
Network Setup
INSTALLER APP – Download the BG EV Charging app via the Installer Portal on the syncev.co.uk website, or using the QR codes opposite.
Upon powering the charger, the status indicator light will show Yellow. This indicates that the charger is ready for network setup but is not yet connected to the internet.
For Wi-Fi connection we recommend that the router is set to only 2.4GHz Band to reduce the risk of possible conflicts. Once setup the router can be restored to both 2.4GHz 5GHz bands.
- Ensure Bluetooth is active on your device. Open the BG_EV_Charging App and select the Charger ID Code as shown on the charger identification label.
- Then enter the default charger password 12345678. We recommend this is changed during setup and noted on the identification label.
- Choose between Wi-Fi, 4G and LAN (only one can be set).For Wi-Fi select the SSID network name and enter password.For LAN ensure that “LAN DHCP” is enabled.For 4G the setting will have been pre-configured.
- Server URL: ‘Home Charge’ for home charging or ‘Commercial’ for other – This requires preset up before installation, contact support for details.
- Output Current: set to max current supported by installation if less than default 32A.
- Charge Mode: ‘APP’ for Smart charging via the consumer App (see next page); ‘Plug and Charge’ for non-Smart charging; or ‘RFID’ for RFID authorised charging. Use ‘Plug and Charge’ if connection to server cannot be established and car charging is required.
- Power Distribution Enable: If dynamic load management is required then toggle right and set sampling method to CT.
- Maximum Current Limit: For load balancing this should be the same or less than the main fuse rating. EV charger will reduce its charging rate to limit the total home load to be under the limit. If the available current is under the minimum of 6A the EV charger will pause the charging session.
Press ‘Set’ to upload correct settings and the charger will beep to confirm.‘Get’ will read current settings from the charger.Inless than 2 minutes, the indicator should turn from Yellow to Blue to confirm network connection. If the charger continues to show yellow, power cycle (switch off/on at fuse board) and reconnect via the app to check the settings are correct.If still unable to connect to the network but need to use the charger then change Charge Mode to ‘Plug and Charge’ and press ‘SET’ again t o re-update settings.If unable to establish network connection call (0330) 311 8388.
Smart Charge App Commissioning
IMPORTANT!THE INSTALLER MUST CONNECT THE CHARGE POINT TO THE Smart CHARGING APP AFTER INSTALLATION. Smart CHARGING WON’T WORK UNLESS YOU COMPLETE THE PROCESS BELOW:
To optimise Smart charging and save the most money, a recent energy bill is required that to get the customers – MPAN (this step can be skipped during commissioning). Also needed to commission the app is the customer’s email, postcode and first line of address.Scan this QR Code:
- Enter the Charger ID – Found on the front of the installation manual. This is a 9 Character alpha-numeric code.Follow the on-screen instructions as shown in steps 2 3 above, and that’s it!The process should take ~ 2 minutes
Problem connecting t o the app? Contact us: support@ev.energyAlternatively, for business-hours support call 01202 068000.APP SETUPDownload the ev.energy App using the QR code or follow the link in your ‘setup your Smart charger’ Email.
Important – The charger is linked to an email address stored on the ev.energy server, it is imperative that this email address is correct otherwise the charger will need to be recommissioned.Three Simple steps to set up Smart charging:
- Create an account in the app using the same email you gave to the installer
- Have your car registration number and your energy supply details ready.The car information is used to maximise the amount of money that can be saved from Smart charging according to your car battery size
- Follow the steps within the app to set up your car, charger and energy supplyIf the required car or energy information cannot be obtained you can skip these features.
Technical Information
ENVIRONMENTAL PROTECTIONThis symbol is known as the “Crossed-out Wheelie Bin Symbol”. When this symbol is marked on a product or battery, it means that it should not be disposed of with your general household waste. Some chemicals contained within electrical/electronic products or batteries can be harmful to health and the environment. Only dispose of electrical/ electronic/battery items in separate collection schemes, which cater for the recovery and recycling of materials ME contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of the environment.GUARANTEESyncEV BG products are guaranteed against faulty materials and workmanship for a period of 3 years from date of delivery: products will be repaired or (at BG Electrical’s discretion) replacements will be supplied or (at BG Electrical’s discretion) a credit note will be issued. This guarantee is subject to BG Electrical’s conditions of sale and in particular to the following conditions being met:
- Notification of any defect is given to BG Electrical as soon as reasonably practicable after becoming apparent, and the products then returned to BG Electrical.
- The products have only been operated under normal operating conditions and have only been subject to normal use.
- No work (other than normal and proper maintenance) has been carried out to the products without BG Electrical’s prior written consent.
- The products have been assembled, or incorporated into other goods, by a qualified and recognised electrician and only in accordance with any instructions issued by BG Electrical.
- The defect has not arisen from an item manufactured or supplied by a person other than BG Electrical.
- 3 year warranty available as long as charger installation is registered, otherwise standard warranty is for a period of 1 year.
If you have any further technical assistance you can get in touch with our Support Team: support@syncev.co.uk
Sync EV Installation Guide
This is a guide that shows how to install Monta on your charge point. If you want to connect your charge point to your Monta account, please follow the steps in the end of the guide.
Please note that when you connect your charge point to Monta, we become the operator of the charge point. This means that you need to use Monta to control the charging process.
Download the BG EV Charging app
Begin by getting the BG EV Charging app on your device.
Power on the charge point
Turn the charge point on and the light indicator will glow in yellow. Then open the BG EV Charging app.
Connect to the charge point via Bluetooth
Now you need to connect to the charge point using Bluetooth. There are instructions how to do this on a label, located on the back of the unit.
Use the default password
The default password is: 12345678
After you have used the default password, you will be prompted to change it. It is recommended to change the password and keep a note of the new password as you will need it to log in for future changes in the configuration of the charge point.
Connect the charge point to the internet
Select your desired connection: Wi-Fi / LAN / 4G
Input these details correctly as they are case sensitive.
Scroll down to Server URL and select Manual Entry
Insert the Monta Server URL: ws://ocpp.monta.app
Charge mode: select APP from the drop-down menu.
Click on Set.
The charge point will reboot
Once the setting has been saved the charge point will reboot, after a short period of time, approx. 5 – 10 minutes. If all the details are correct and there is a connection to the Monta back office the charge indicator will go from permanently Yellow to permanently Blue to confirm the communication is successful.
Other useful light indicators
Flashing Blue = Preparing mode
Connecting the charge point to your Monta account
Now you need to add and connect your charge point to your Monta account.
You can do this through either the Monta app or Monta Portal.
Here is a guide for the Monta app.
Here is guide for Monta Portal.